Instinct 3 is the rugged GPS smartwatch that's designed to be worn through anything. Follow yours, wherever the adventure leads.

UNLIMITED BATTERY IN SMARTWATCH MODE WITH SOLAR CHARGING1

DETAILED HEALTH AND WELLNESS FEATURES

SMART NOTIFICATIONS2

BUILT-IN FLASHLIGHT

RUGGED DESIGN

MULTI-BAND GPS WITH SATIQ™ TECHNOLOGY
WHAT YOU'LL LOVE

Solar charging
Get unlimited battery life in smartwatch mode with solar charging1.

RUGGED DESIGN
Explore confidently with a rugged design, including a 1.1-inch display, 50 mm metal-reinforced bezel and scratch-resistant display.

BUILT-IN FLASHLIGHT
See and be seen with a built-in flashlight, featuring variable intensities and an alternate red light.

24/7 health and wellness monitoring
Make bold moves with health monitoring features, including heart rate, advanced sleep monitoring, Pulse Ox3 and more.

SMART NOTIFICATIONS
Receive emails, texts and alerts on your watch when paired with your compatible Apple® or Android™ smartphone.

MULTI-BAND GPS WITH SATIQ
Navigate confidently with multi-band GPS, featuring SatIQ technology, which delivers superior positioning while optimizing battery life.
GO BOLDLY

DAILY MOVEMENTS
Keep tabs on your daily steps, calories burned, floors climbed and more from your wrist4.

HRV STATUS
Gain a deeper understanding of your overall health through heart rate variability while you sleep.

WRIST-BASED HEART RATE
Instinct 3 tracks your heart rate, so you can stay in the know all day and night4.

STRESS TRACKING
Find out if you’re having a calm, balanced or stressful day.

MORNING REPORT
Receive an overview of your sleep, recovery, daily calendar, HRV status and more as soon as you wake up. You can even customise your report to show what you want to see on this fitness smartwatch.

HEALTH SNAPSHOT
Log a 2-minute session to record key health stats, then generate a report to share with your healthcare provider.

PULSE OX SENSOR
Track your blood oxygen saturation while you’re awake or asleep3.

MINDFUL BREATHING
Start a breathwork activity to track your stress and respiration.

RESPIRATION
See how you’re breathing throughout the day and night.

HYDRATION
Log your daily fluid intake as a reminder to stay hydrated.

FITNESS AGE
Estimate how fit you are compared to your actual age.

NAP DETECTION
Automatically track or log your naps to see how they benefit your body and the ideal time and duration they should be.

WOMEN’S HEALTH TRACKING
Track your menstrual cycle or pregnancy to get exercise and nutrition education.

BUILT-IN SPORTS APPS
Track activities, including cycling, open-water swimming, strength training and more.

GARMIN COACH
Train for an event, achieve a milestone, or improve your fitness with garmin coach training plans for runners and cyclists.

WORKOUT CREATION
Create step-by-step workouts from more than 1,600 exercises in the Garmin Connect™ app, and send them directly to your watch.

INTENSITY MINUTES
Track your moderate and vigorous activity minutes.

VO2 MAX
See your current fitness level, and track changes over time to set goals, evaluate progress and more.

ALTITUDE AND HEAT ACCLIMATION
See how you’re holding up to the current elevation or heat based on your health metrics.

HIIT WORKOUTS
Track your HIIT workouts, including AMRAP, EMOM, Tabata or custom workouts.

DAILY SUGGESTED WORKOUTS
View your entire week of daily suggested workouts, which adapt after every run or ride.

RECOVERY TIME
Know how long you should recover before your next high-effort workout based on your latest training.

Garmin Connect
See your health and fitness information, connect with friends and more — in this free, zero-subscription app.

Garmin Messenger™ App
Communicate via two-way text messaging5 on your wrist.

SMART NOTIFICATIONS
Receive emails, texts and alerts on your watch when paired with your compatible Apple or Android smartphone.

GARMIN PAY™ CONTACTLESS PAYMENTS
Breeze through checkout lines or transit systems with participating providers.

SAFETY AND TRACKING FEATURES
If you feel unsafe or if your watch senses that an incident occurred, your watch will send a message with your live location6.

CONNECT IQ™ STORE
Add watch faces, data fields and apps to your paired watch.

LIVETRACK FEATURE
Friends and family can follow your real-time location6 and view preplanned courses.

ABC SENSORS
Navigate your next trail with an altimeter, barometer and 3-axis electronic compass.

GARMIN SHARE
Use this feature to easily share saved locations, courses and workouts with friends’ compatible Garmin devices.
What You'll Love
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Sleep Score and Insights | ✔️ |
Battery life (smartwatch mode) | Up to 40 days Unlimited with solar |
Daily Suggested Workouts | ✔️ |
Pulse Ox Blood Oxygen Saturation | ✔️ |
LED FLASHLIGHT | ✔️ |
GARMIN PAY™ | ✔️ |
MULTI-BAND GPS | ✔️ |
TRAINING READINESS | ✔️ |
Training Status | ✔️ |
Watch display type | Monochrome, sunlight-visible, transflective memory-in-pixel (MIP) |
SOLAR CHARGING | |
Water rating | 10 ATM |
General | |
Strap material | Silicone |
LENS MATERIAL | Power Glass™ |
BEZEL MATERIAL | Fiber-reinforced polymer/aluminum |
CASE MATERIAL | Fibre-reinforced polymer |
QUICKFIT™ WATCH BAND COMPATIBLE | Yes (26 mm) |
PHYSICAL SIZE | 50 x 50 x 14.4 mm Fits wrists with a circumference of 141-213 mm |
WEIGHT | 58 g |
DISPLAY SIZE | Custom, two-window design; 27 x 27 mm (1.1″ x 1.1″) |
DISPLAY RESOLUTION | 176 x 176 pixels |
BATTERY TYPE | Lithium ion |
Battery life | Smartwatch: Up to 40 days/Unlimited with solar* Battery Saver Watch Mode: Up to 100 days/Unlimited with solar* GPS Only: Up to 60 hours/260 hours with solar** All Satellite Systems: Up to 40 hours/80 hours with solar** All Satellite Systems + Multi-band: Up to 34 hours/60 hours with solar*** Max Battery GPS: Up to 150 hours/Unlimited with solar** Expedition GPS: Up to 60 days/Unlimited with solar* *Solar charging, assuming all-day wear with 3 hours per day outside in 50,000 lux conditions **Solar charging, assuming use in 50,000 lux conditions ***Solar charging, assuming use in 50,000 lux conditions; assuming typical use with SatIQ technology |
CHARGING METHOD | Garmin proprietary plug charger |
MEMORY/HISTORY | 128 MB |
Clock features | |
TIME/DATE | ✔️ |
GPS TIME SYNC | ✔️ |
AUTOMATIC DAYLIGHT SAVING TIME | ✔️ |
ALARM CLOCK | ✔️ |
TIMER | ✔️ |
STOPWATCH | ✔️ |
SUNRISE/SUNSET TIMES | ✔️ |
Health & Wellness Monitoring | |
Wrist-based heart rate (constant, every second) | ✔️ |
Daily Resting Heart Rate | ✔️ |
ABNORMAL HEART RATE ALERTS | Yes (high and low) |
Respiration Rate (24x7) | ✔️ |
Fitness Age | ✔️ |
BODY BATTERY™ ENERGY MONITOR | ✔️ |
ALL-DAY STRESS | ✔️ |
RELAXATION REMINDERS | ✔️ |
RELAXATION BREATHING TIMER | ✔️ |
BREATHWORK | ✔️ |
SLEEP | Yes (Advanced) |
SLEEP COACH | ✔️ |
NAP DETECTION | ✔️ |
HYDRATION | Yes (in Garmin Connect™ and optional Connect IQ™ widget) |
WOMEN'S HEALTH | Yes (in Garmin Connect™ and optional Connect IQ™ widget) |
HEALTH SNAPSHOT | ✔️ |
Sensors | |
GPS | ✔️ |
GLONASS | ✔️ |
GALILEO | ✔️ |
SATIQ™ TECHNOLOGY | ✔️ |
GARMIN ELEVATE™ WRIST HEART RATE MONITOR | ✔️ |
PULSE OX BLOOD OXYGEN SATURATION MONITOR | ✔️ |
BAROMETRIC ALTIMETER | ✔️ |
COMPASS | ✔️ |
GYROSCOPE | ✔️ |
ACCELEROMETER | ✔️ |
THERMOMETER | ✔️ |
Daily smart features | |
CONNECTIVITY | Bluetooth®, ANT+® |
Connect IQ™ (downloadable watch faces, data fields, widgets and apps) | ✔️ |
ON-DEVICE CONNECT IQ™ STORE | ✔️ |
SMART NOTIFICATIONS | ✔️ |
TEXT RESPONSE/REJECT PHONE CALL WITH TEXT (ANDROID™ ONLY) | ✔️ |
MORNING REPORT | ✔️ |
CALENDAR | ✔️ |
WEATHER FORECASTS | ✔️ |
REALTIME SETTINGS SYNC WITH GARMIN CONNECT™ MOBILE | ✔️ |
BATTERY SAVER - CUSTOMISABLE LOW POWER WATCH | ✔️ |
CONTROLS SMARTPHONE MUSIC | ✔️ |
FIND MY PHONE | ✔️ |
FIND MY WATCH | ✔️ |
Compatible with Garmin Messenger app | ✔️ |
VIRB® CAMERA REMOTE | ✔️ |
SMART TRAINER CONTROL | ✔️ |
COMPATIBLE WITH GARMIN CONNECT™ MOBILE | ✔️ |
SMARTPHONE COMPATIBILITY | iPhone®, Android™ |
Garmin Share | ✔️ |
Activity Profiles | |
GYM | Strength, HIIT, Cardio, Elliptical Training, Stair Stepping, Floor Climbing, Indoor rowing, Jump Rope |
MULTISPORT | Triathlon |
WELLNESS | Walking, Indoor Walking, Pilates, Yoga |
INDOOR RUNNING | Treadmill Running, Indoor Track Running, Virtual running |
OUTDOOR RUNNING | Running, Outdoor Track Running, Trail Running, Obstacle Racing |
OUTDOOR RECREATION | Hiking, Indoor Climbing, Bouldering, Climbing, Hunting, Horseback Riding, Golfing, Disc Golf, Archery |
CYCLING | Biking, Road biking, Mountain Biking, Gravel biking, Bike commuting, Bike touring, eBiking, eMountain Biking, Indoor Biking, Cyclocross, BMX |
SWIM | Pool Swimming, Open Water Swimming |
ON THE WATER | Stand Up Paddleboarding, Rowing, Kayaking, Surfing, Kiteboarding, Windsurfing, Fishing, Boating, Water Skiing, Snorkeling, Wakeboarding, Wakesurfing, Tubing, Whitewater |
MOTOR SPORTS | Motorcycling, Overlanding, Motorcrossing, ATVing, Snowmobiling |
RACKET SPORTS | Tennis, Pickleball, Badminton, Squash, Table Tennis, Padel, Platform Tennis, Racquetball |
SNOW & WINTER | Skiing, Snowboarding, Backcountry Snowboarding, XC Classic Skiing, XC Skate Skiing, Backcountry Skiing, Ice Skating, Snowshoeing |
SPORT PROFILES | Basketball, Volleyball, Field Hockey, Ice Hockey, Football, American Football, Lacrosse, Rugby, Ultimate Disc, Cricket, Softball, Baseball |
IN THE RING | Boxing, Mixed martial arts |
OTHER ACTIVITY PROFILES | Jumpmaster, Tactical, Inline Skating |
Safety and tracking features | |
INCIDENT DETECTION DURING SELECT ACTIVITIES | ✔️ |
INCIDENT DETECTION ALERT ON PHONE FOR WEARABLES | ✔️ |
ASSISTANCE | ✔️ |
LIVETRACK | ✔️ |
LIVE EVENT SHARING | ✔️ |
Tactical features | |
DUAL GRID COORDINATES | ✔️ |
XERO™ LOCATIONS | ✔️ |
Gaming Features | |
GAMING ACTIVITY | ✔️ |
GAMEON™ APP COMPATIBLE | ✔️ |
Activity tracking features | |
STEP COUNTER | ✔️ |
MOVE ALERTS (DISPLAYS ON DEVICE AFTER A PERIOD OF INACTIVITY; WALK FOR A COUPLE OF MINUTES TO RESET IT) | ✔️ |
AUTO GOAL (LEARNS YOUR ACTIVITY LEVEL AND ASSIGNS A DAILY STEP GOAL) | ✔️ |
CALORIES BURNED | ✔️ |
FLOORS CLIMBED | ✔️ |
DISTANCE TRAVELLED | ✔️ |
INTENSITY MINUTES | ✔️ |
TRUEUP™ | ✔️ |
MOVE IQ™ | ✔️ |
GARMIN CONNECT™ CHALLENGES APP | Yes (optional Connect IQ app) |
Fitness equipment/gym | |
CARDIO WORKOUTS | ✔️ |
STRENGTH WORKOUTS | ✔️ |
HIIT WORKOUTS | ✔️ |
YOGA WORKOUTS | ✔️ |
PILATES WORKOUTS | ✔️ |
AUTOMATIC REP COUNTING | ✔️ |
Training, planning and analysis features | |
CUSTOMISABLE SCREEN(S) | ✔️ |
DOWNLOADABLE TRAINING PLANS | ✔️ |
COURSE GUIDANCE | ✔️ |
HR ZONES | ✔️ |
HR Alerts | ✔️ |
HR CALORIES | ✔️ |
% HR MAX | ✔️ |
% HRR | ✔️ |
RECOVERY TIME | ✔️ |
AUTO MAX HR | ✔️ |
RACE GLANCE/WIDGET | ✔️ |
HRV STATUS | ✔️ |
HR BROADCAST (BROADCASTS HR DATA OVER ANT+® TO PAIRED DEVICES) | ✔️ |
RESPIRATION RATE (DURING EXERCISE) | Yes (with compatible accessory) |
GPS SPEED AND DISTANCE | ✔️ |
CUSTOMISABLE ACTIVITY PROFILES | ✔️ |
AUTO PAUSE® | ✔️ |
INTERVAL TRAINING | ✔️ |
Improved interval (includes open repeats, intervals data page, rest screen and auto detection) | ✔️ |
ADVANCED WORKOUTS | ✔️ |
HRM RUNNING PACE AND DISTANCE | ✔️ |
AUTO LAP® | ✔️ |
MANUAL LAP | ✔️ |
REST TIMER | ✔️ |
CONFIGURABLE LAP ALERTS | ✔️ |
HEAT AND ALTITUDE ACCLIMATION | ✔️ |
VO2 MAX (RUN) | ✔️ |
VO2 MAX (TRAIL RUN) | ✔️ |
LOAD RATIO | ✔️ |
TRAINING LOAD | ✔️ |
TRAINING LOAD FOCUS | ✔️ |
TRAINING EFFECT | ✔️ |
TRAINING EFFECT (ANAEROBIC) | ✔️ |
PRIMARY BENEFIT (TRAINING EFFECT LABELS) | ✔️ |
WORKOUT BENEFIT | ✔️ |
CUSTOMISABLE ALERTS | ✔️ |
AUDIO PROMPTS | ✔️ |
MULTISPORT AUTO TRANSITION | ✔️ |
FINISH TIME | ✔️ |
VIRTUAL PARTNER | ✔️ |
RACE AN ACTIVITY | ✔️ |
AUTO MULTISPORT ACTIVITIES | ✔️ |
MULTI-SPORT | ✔️ |
TOUCH AND/OR BUTTON LOCK | ✔️ |
HOT KEYS | ✔️ |
AUTO SCROLL | ✔️ |
ACTIVITY HISTORY ON WATCH | ✔️ |
PHYSIO TRUEUP | ✔️ |
UNIFIED TRAINING STATUS | ✔️ |
Running features | |
GPS-BASED DISTANCE, TIME AND PACE | ✔️ |
RUNNING DYNAMICS | ✔️ |
VERTICAL OSCILLATION AND RATIO | ✔️ |
GROUND CONTACT TIME AND BALANCE | ✔️ |
STRIDE LENGTH (REAL TIME) | ✔️ |
CADENCE (PROVIDES REAL-TIME NUMBER OF STEPS PER MINUTE) | ✔️ |
RUNNING POWER | ✔️ |
GRADE-ADJUSTED PACE | ✔️ |
PERFORMANCE CONDITION | ✔️ |
LACTATE THRESHOLD | ✔️ |
PACEPRO™ PACING STRATEGIES | ✔️ |
RUN WORKOUTS | ✔️ |
TRAIL RUN AUTO CLIMB | ✔️ |
RACE PREDICTOR | ✔️ |
FOOT POD CAPABLE | ✔️ |
RUN/WALK/STAND DETECTION | ✔️ |
Golfing features | |
YARDAGE TO F/M/B (DISTANCE TO FRONT, MIDDLE AND BACK OF GREEN) | ✔️ |
YARDAGE TO LAYUPS/DOGLEGS | ✔️ |
MEASURES SHOT DISTANCE (CALCULATES EXACT YARDAGE FOR SHOTS FROM ANYWHERE ON COURSE) | Manual |
DIGITAL SCORECARD | ✔️ |
STAT TRACKING (STROKES, PUTTS PER ROUND, GREENS AND FAIRWAYS HIT) | ✔️ |
GARMIN AUTOSHOT™ | ✔️ |
AUTO COURSEVIEW UPDATES | ✔️ |
GREEN VIEW WITH MANUAL PIN POSITION | ✔️ |
HAZARDS AND COURSE TARGETS | ✔️ |
ROUND TIMER/ODOMETER | ✔️ |
AUTOMATIC CLUB TRACKING COMPATIBLE (REQUIRES ACCESSORY) | ✔️ |
PAIRS WITH GARMIN GOLF APP | ✔️ |
TOURNAMENT LEGAL | ✔️ |
Outdoor recreation | |
POINT-TO-POINT NAVIGATION | ✔️ |
BREADCRUMB TRAIL IN REAL TIME | ✔️ |
BACK TO START | ✔️ |
TRACBACK® | ✔️ |
ULTRATRAC MODE | ✔️ |
REFERENCE POINT | ✔️ |
ELEVATION PROFILE | ✔️ |
DISTANCE TO DESTINATION | ✔️ |
BAROMETRIC TREND INDICATOR WITH STORM ALERT | ✔️ |
VERTICAL SPEED | ✔️ |
TOTAL ASCENT/DESCENT | ✔️ |
FUTURE ELEVATION PLOT | ✔️ |
GPS COORDINATES | ✔️ |
SIGHT 'N GO | ✔️ |
AREA CALCULATION | ✔️ |
PROJECTED WAYPOINT | ✔️ |
SUN AND MOON INFORMATION | ✔️ |
EXPEDITION GPS ACTIVITY | ✔️ |
TIDES | ✔️ |
TIDES GLANCE | ✔️ |
Cycling features | |
COURSES | ✔️ |
BIKE LAP AND LAP MAXIMUM POWER (WITH POWER SENSOR) | ✔️ |
RACE AN ACTIVITY | ✔️ |
ALERTS (TRIGGERS ALARM WHEN YOU REACH GOALS INCLUDING TIME, DISTANCE, HEART RATE OR CALORIES) | ✔️ |
FTP (FUNCTIONAL THRESHOLD POWER) | ✔️ |
MTB GRIT & FLOW | ✔️ |
ADVANCED CYCLING DYNAMICS | ✔️ |
COMPATIBLE WITH VECTOR™ AND RALLY™ (POWER METERS) | ✔️ |
COMPATIBLE WITH VARIA VISION™ (HEAD-MOUNTED DISPLAY) | ✔️ |
COMPATIBLE WITH VARIA™ RADAR (REAR-FACING RADAR) | ✔️ |
COMPATIBLE WITH VARIA™ LIGHTS | ✔️ |
SPEED AND CADENCE SENSOR SUPPORT (W/SENSOR) | ✔️ |
POWER METER COMPATIBLE | ✔️ |
Swimming features | |
OPEN-WATER SWIM METRICS (DISTANCE, PACE, STROKE COUNT/RATE, STROKE DISTANCE, SWIM EFFICIENCY (SWOLF), CALORIES) | ✔️ |
POOL SWIM METRICS (LENGTHS, DISTANCE, PACE, STROKE COUNT, SWIM EFFICIENCY (SWOLF), CALORIES) | ✔️ |
STROKE TYPE DETECTION (FREESTYLE, BACKSTROKE, BREASTSTROKE, BUTTERFLY) (POOL SWIM ONLY) | ✔️ |
DRILL LOGGING (POOL SWIM ONLY) | ✔️ |
BASIC REST TIMER (UP FROM 0) (POOL SWIM ONLY) | ✔️ |
"REPEAT ON" REST TIMER (POOL SWIM ONLY) | ✔️ |
AUTO REST (POOL SWIM ONLY) | ✔️ |
TIME AND DISTANCE ALERTS | ✔️ |
COUNTDOWN START | ✔️ |
POOL SWIM WORKOUTS | ✔️ |
UNDERWATER WRIST-BASED HEART RATE | ✔️ |
HEART RATE FROM EXTERNAL HRM (REAL-TIME DURING RESTS, INTERVAL AND SESSION STATS DURING RESTS, AND AUTOMATIC HEART RATE DOWNLOAD POST-SWIM) | ✔️ |
Kid activity tracking features | |
TOE-TO-TOE™ CHALLENGES APP | Yes (optional Connect IQ Toe-to-Toe™ Challenges app) |
Security Information | |
SECURITY UPDATES UNTIL AT LEAST (YYYY-MM-DD) | 06-01-2027 |
In The Box
We make every effort to fulfill all the orders placed. However, please note that there may be certain orders that we are unable to process and must cancel. The reasons include limitations on quantities available for purchase, inaccuracies or errors in product, quality issues, pricing and stock information, or problems identified by our credit and fraud avoidance department.
Our Customer Service Team will communicate to you if all or any portion of your order is cancelled. If your order is cancelled after your credit card has been charged, the said amount will be debited to your Card Account.
Please contact our Customer Service in case you wish to cancel the Order. On receipt of the cancellation notice, we shall cancel the order and refund the entire amount (less any transaction charges or banking charges that might have been incurred by us) if the order has not been dispatched by us. We will not be able to cancel orders that have already been processed or shipped out by us. In some cases this can happen in an hour after you place the order.
- Refunds
We will refund the money in the same mode as the payment was made. If the payment was by Credit Card or Net-Banking, we will refund in your Credit Card or Net-Banking account.
Typically refunds take 5-7 Business days to get reflected in Bank Account. In some cases, credit card issuing banks may take longer to reflect the credit posted on the card.
Please feel free to mail us at info@madaboutwheels.com if you have any questions.
- Shipping and Cash on Delivery (COD) Fees
Any shipping or Cash on Delivery (COD) fees charged against the order will not be refunded back.
- Returns Policy
The entire process takes about 5-7 business days. Thank you for co-operation and patience.
We are committed to ensuring your satisfaction with any product you have ordered from us. If you are not satisfied with any product, we will accept returns within 10 days from the date of delivery as follows:
- In the unlikely event that any product you have ordered from us is not received in good condition, is damaged or defective, or if product delivered is different from what you had ordered, you may return the product unused along with its original invoice, and in the same condition as you received it, in its original packaging along with original tags, for a refund or an exchange, within 10 days from the date on which these goods are delivered.
- Please do not accept delivery of any item whose outer packaging is damaged or tampered with in any manner. Please contact customer care if you open the packaging and discover that the item is damaged.
o Products damaged while being used do not qualify for a refund or replacement.
o In case we are unable to replace the damaged / defective product, we will refund the order amount to you.
o In case your location supports reverse pickup, we shall be arranging a reverse pickup of the products from your location free of cost. You just need to pack the products properly and hand over the packet with our address to the courier person who we will arrange to come to your doorsteps. Please retain the receipt/POD given by courier personal.
o Typical time of reverse pickup is 1-5 business days from the date of request, however in certain cases it may be longer. Customer shall get full refund amount entitled as per the policy if the request is raised within stipulated returns allowed time window and need not worry about reverse pickup delays.
o In case reverse pickup is not possible from your location, we will request you to send the products to us via courier on your own and we will refund the courier amount to the maximum of Rs 120 per kg subject to submission of courier receipt via email. Ensuring that the product reaches un-damaged in our warehouse in this case is customer’s responsibility hence we recommend using only reputed courier services and claim refund from them directly in case the package is lost by them.
o Refund shall be initiated once the products reaches back to our warehouse and necessary checks are completed to clear the refund process.
o We strive to have the returns process as quick as possible however customer cannot claim any interest/penalty due to reverse pickup, transit or any other returns processing delays.
o We hold the right to deduct shipping charges of Rs. 120 per kg for every kg of consignment weight in case customer is found to be returning too many orders to earn cash back discounts/credit card points OR found to be involved in any other fraudulent activity.
o We hold the right to cancel the order placed by the customer OR refuse the return request in case the customer has returned too many orders.
o In case of multiple product order returns, the request should be placed together for all the products you want to return.
o We always strive hard to provide the best experience to our customers. However, we have noticed that few accounts abuse our liberal returns policy and these accounts typically return most of the items bought or choose to not accept COD shipments. Hence, our regular customers are deprived of the opportunity to buy these items. To protect the rights of our customers, we reserve the right to collect shipping charge of Rs.99 for all orders and disable cash on delivery option for accounts which have high percentage of returns.
NOTE: Products that have been tampered with, opened and/or used cannot be returned.
Mode of Return
To provide highest standards of customer service and enable a completely hassle-free experience, we pick up the returns through courier collection FREE of cost Or the customers can directly send the product back to us through a premium courier partner post our approval and we shall refund you the courier cost subject to maximum of Rs.120 per kg
You may contact our Customer Care within 10 calendar days of having received the product and request a return/exchange, subject to the above mentioned terms and conditions. We will arrange for the products to be collected from the delivery address through courier FREE of cost and shall process the return/exchange subject to receipt of the products at our location in unused condition and in its original packaging along with the invoice, failing which return/exchange may not be possible.
At the time of collecting the products, you will be given a courier Airway Bill, which we request you to retain for future reference.
Please e-mail us at info@madaboutwheels.com if you have any questions.