Enduro™ 3
BUILT FOR THE TOUGHEST TESTS
Go beyond your limits, goals and everything you thought possible with Enduro 3 — the ultraperformance GPS smartwatch that’s lighter with a longer battery life.
SOLAR POWER PROVIDES EXTREME BATTERY LIFE FOR THE LONGEST RACES
GET UP TO 320 HOURS OF BATTERY LIFE IN GPS MODE1
BUILT-IN LED FLASHLIGHT WILL HELP GUIDE THE ADVENTURE
SATIQ™ TECHNOLOGY AND MULTI-BAND GPS PROVIDE SUPERIOR POSITIONING ACCURACY
DYNAMIC ROUND-TRIP ROUTING GETS YOU BACK HOME ON TIME
STAY ON COURSE WITH PRELOADED TOPOACTIVE MAPS
BUILT TO ENDURE
Featuring a lightweight design of only 63 g, alongside a titanium bezel and scratch-resistant sapphire lens, you’ll be set to take on the toughest challenges with Enduro 3. An UltraFit nylon band provides long-distance comfort.
INCREDIBLE BATTERY LIFE
Get up to 90 days of battery life in smartwatch mode2 or 320 hours in GPS mode with solar charging1 — all with an always-on display.
LED FLASHLIGHT
Light up your adventures with a built-in LED flashlight. Its variable light intensities and a red safety light give greater awareness when training in the dark — while strobe mode can even match your running cadence.
READY TO HIT THE TRAILS
With trail-specific features such as trail run VO2 max, grade-adjusted pace and NextFork™ map guide, the Enduro 3 smartwatch is built to help you crush the toughest trail runs and races.
ENHANCED MAP NAVIGATION
This dynamic round-trip routing feature lets you enter how far you want to go and get suggested routes that will guide you back on time. You can also view terrain contours on preloaded TopoActive maps and access preloaded maps for golf courses and ski resorts around the world.
ADVANCED STRENGTH TRAINING
Elevate your body’s performance with targeted strength training plans, real-time stamina tracking, specific workouts for various activity types and a full range of built-in sports apps tailored for ultrarunners, cyclists, hikers and more.
GO TO THE LIMIT. THEN BACK AGAIN.
PERFORMANCE FEATURES
TRAIL RUN VO2 MAX
Estimate VO2 max by adjusting based on the varying trail and terrain conditions that can affect run performance.
ULTRARUN ACTIVITY
Use the ultrarun activity with rest timer, and log the time you spend at aid stations.
ADVENTURE RACING ACTIVITY
See key stats during a race. GPS is recorded but is unavailable for viewing, in keeping with adventure race rules.
PACEPRO™ TECHNOLOGY
Plan race-day strategy with GPS-based pace guidance for a selected course or distance.
CLIMBPRO FEATURE
See real-time information on your current and upcoming climbs on downloaded courses.
GRADE-ADJUSTED PACE
Get your equivalent running pace at the same effort on flat ground or when ascending.
VISUAL RACE PREDICTOR
Get an estimate of what your pace could be for a 5K, 10K, half-marathon and marathon.
ALTITUDE AND HEAT ACCLIMATION
See how you’re holding up to the current elevation or heat based on your health metrics.
PERFORMANCE METRICS
Gauge your performance with advanced training metrics such as VO2 max, training load and more.
AUTOMATIC REST TIMER
Track time spent at an aid station or checkpoint during an ultrarun — so you don’t need to hit pause.
RACE WIDGET
Prepare for your next race with training tips, personalized daily suggested workouts and more.
RECOVERY TIME
Know how long you need to recover before your next high-effort workout based on your latest training.
FIND YOUR WAY
OUTDOOR MAPS+
Subscribe to Outdoor Maps+ for premium mapping content, such as satellite imagery and enhanced topographic maps, downloaded directly to your watch.
SATIQ™ TECHNOLOGY
Get superior positioning accuracy with multi-band GPS while optimizing battery life.
MULTICONTINENT TOPO MAPS
Preloaded TopoActive maps from around the world keep your explorations on track.
NEXTFORK™ MAP GUIDE
Navigate with a quick glance, and see the distance to the next intersection and the trail name.
COURSES WITH TURN-BY-TURN DIRECTIONS
Create or find existing courses in the Garmin Connect™ smart-device app, or sync from your favorite third-party platforms and get turn-by-turn directions.
UP AHEAD FEATURE
Get at-a-glance awareness for selected POI checkpoints ahead — such as aid stations — during a race.
SKIVIEW™ MAPS
View run names and difficulty ratings for more than 2,000 preloaded ski resorts worldwide.
ACTIVITY AND FUNCTION
BUILT-IN SPORTS APPS
Use preloaded activity profiles for trail running, swimming, running, biking, hiking, rowing, skiing, golfing, surfing, indoor climbing and more.
GARMIN COACH
Prepare for your next race, train for a milestone, or simply improve your fitness with Garmin Coach adaptive or prebuilt running, cycling or strength training plans. For more personalized workouts, select plans even adapt based on your performance and health metrics.
DAILY SUGGESTED WORKOUTS
View your entire week of daily suggested workouts, which adapt after every run or ride.
ANIMATED WORKOUTS
Follow animated workouts for cardio, strength, yoga and Pilates on the watch screen.
BACKCOUNTRY SKI AND SNOWBOARD
Automatically track ascents and descents along with how much time you spend between runs.
SURF ACTIVITY
Record waves surfed, maximum speed reached, distance traveled and more. Use Surfline Sessions™ technology to capture video of waves you ride in front of a Surfline® camera3.
HEALTH FEATURES
MORNING REPORT
Get a customizable overview of your sleep, training outlook, HRV status, weather and more as soon as you wake up.
HRV STATUS
Gain a better understanding of your overall health, recovery and training performance while you sleep.
WRIST-BASED HEART RATE
The watch constantly samples your heart rate4 to help you gauge how hard you work during activities.
GARMIN ECG APP
The ECG app5 uses sensors to record the electrical signals that control how your heart beats. It analyzes that recording to detect signs of an irregular heart rhythm called atrial fibrillation (AFib).
PULSE OX SENSOR
Track your blood oxygen saturation while you’re awake or asleep, and gain awareness of how you’re adapting to altitude6.
SLEEP COACH
Get a sleep score and personalized coaching for how much sleep you need. Track sleep stages, and get insights to improve sleep quality4.
JET LAG ADVISER
Help to minimize the effects of jet lag with guidance on light exposure, sleep schedule and exercise.
BODY BATTERY™ ENERGY MONITORING
Track your body’s energy levels to find the best times for activity and rest4.
HEALTH SNAPSHOT™ FEATURE
Log a 2-minute session to record key health stats, then generate a report to share with your health care provider.
CONNECTED FEATURES
SMART NOTIFICATIONS
Receive emails, texts and alerts on your smartwatch when paired with your iPhone® or Android™ smartphone.
MUSIC
Download songs plus playlists from your Spotify, Deezer or Amazon Music accounts for phone-free listening.
GARMIN PAY™ CONTACTLESS PAYMENTS
Breeze through checkout lines or transit systems with participating providers.
SAFETY AND TRACKING FEATURES
If you feel unsafe or if your watch senses that an incident occurred, your watch will send a message with your live location7.
STOCKS TRACKER
Keep track of up to 50 of your favorite stocks8 — right from your wrist.
POWER MANAGER
View how various settings and sensors impact your watch’s battery life.
GARMIN CONNECT APP
See your health and fitness information, connect with friends and more.
GARMIN MESSENGER™ APP
Communicate via two-way text messaging9 on your wrist.
SPECS
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What You'll Love
|
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| Sleep score and insights | ✔️ |
| Battery life (smartwatch mode) | Up to 36 days (90 days with solar) |
| Built-in mapping | ✔️ |
| Daily suggested workouts | ✔️ |
| Pulse Ox blood oxygen | ✔️ |
| Garmin ECG App | ✔️ |
| LED flashlight | ✔️ |
| Garmin Pay™ | ✔️ |
| Multi-band GPS | ✔️ |
| Music storage | ✔️ |
| Training readiness | ✔️ |
| Training status | ✔️ |
| Display type | Sunlight-visible, transflective memory-in-pixel (MIP) |
| Solar Charging | ✔️ |
| Touchscreen | ✔️ |
| Water rating | 10 ATM |
| General | |
| Strap material | ultra light-weight elastic nylon hook & loop |
| Lens Material | Power Sapphire™ |
| Bezel Material | titanium |
| Case material | fiber-reinforced polymer |
| QuickFit® watch band compatible | compatible (26 mm) |
| Physical size | 51 x 51 x 15.7 mm |
| Fits wrists with the following circumference: | |
| Silicone band: 127-210 mm | |
| UltraFit Band: 127-225 mm | |
| Leather Band: 135-213 mm | |
| Metal Band: 135-225 mm | |
| Weight | 63 g (case only: 57 g) |
| Display Size | 1.4” (35.56 mm) diameter |
| Display resolution | 280 x 280 pixels |
| Color display | ✔️ |
| Large font option | ✔️ |
| Battery type | Lithium ion |
| Battery life | Smartwatch: Up to 36 days/90 days with solar* |
| Battery Saver Watch Mode: Up to 92 days/unlimited with solar* | |
| GPS Only: Up to 120 hours/320 hours with solar** | |
| All Satellite Systems: Up to 80 hours/144 hours with solar** | |
| All Satellite Systems + Multi-band: Up to 60 hours/90 hours with solar*** | |
| All Satellite Systems + Music: Up to 22 hours | |
| Max Battery GPS: Up to 210 hours/unlimited with solar** | |
| Expedition GPS: Up to 77 days/unlimited days with solar* | |
| *Solar charging, assuming all-day wear with 3 hours per day outside in 50,000 lux conditions | |
| **Solar charging, assuming use in 50,000 lux conditions | |
| **Solar charging, assuming use in 50,000 lux conditions; assuming typical use with SatIQ technology | |
| Charging method | Garmin proprietary plug charger |
| Memory/History | 32 GB |
| Clock Features | |
| Time/date | ✔️ |
| GPS Time Sync | ✔️ |
| Automatic daylight saving time | ✔️ |
| Alarm clock | ✔️ |
| Timer | ✔️ |
| Stopwatch | ✔️ |
| Sunrise/sunset times | ✔️ |
| Health & Wellness Monitoring | |
| Wrist-based heart rate (constant, every second) | ✔️ |
| Daily resting heart rate | ✔️ |
| Abnormal heart rate alerts | yes (high and low) |
| Respiration rate (24x7) | ✔️ |
| Fitness age | ✔️ |
| Body Battery™ energy monitor | ✔️ |
| All-day stress | ✔️ |
| Relaxation breathing timer | ✔️ |
| Meditation | ✔️ |
| Breathwork | ✔️ |
| Sleep | yes (advanced) |
| Sleep coach | ✔️ |
| Nap detection | ✔️ |
| Hydration | yes (in Garmin Connect™ and optional Connect IQ™ widget) |
| Women's health | yes (in Garmin Connect™ and optional Connect IQ™ widget) |
| Health snapshot | ✔️ |
| Skin temperature | ✔️ |
| Jet lag adviser | ✔️ |
| Sensors | |
| GPS | ✔️ |
| GLONASS | ✔️ |
| Galileo | ✔️ |
| QZSS | ✔️ |
| BeiDou | ✔️ |
| SatIQ™ Technology | ✔️ |
| Garmin Elevate™ wrist heart rate monitor | ✔️ |
| Pulse Ox Blood Oxygen Saturation Monitor | ✔️ |
| Barometric altimeter | ✔️ |
| Compass | ✔️ |
| Gyroscope | ✔️ |
| Accelerometer | ✔️ |
| Thermometer | ✔️ |
| Ambient light sensor | ✔️ |
| Daily Smart Features | |
| Connectivity | Bluetooth®, ANT+®, Wi-Fi® |
| Connect IQ™ (downloadable watch faces, data fields, widgets and apps) | ✔️ |
| On-device Connect IQ™ Store | ✔️ |
| Smart Notifications | ✔️ |
| Text response/reject phone call with text (Android™ only) | ✔️ |
| View images from notifications on watch (Android™ only) | ✔️ |
| Morning report | ✔️ |
| Calendar | ✔️ |
| Weather forecasts | ✔️ |
| Realtime settings sync with Garmin Connect™ mobile | ✔️ |
| Battery saver (customizable low power watch) | ✔️ |
| Controls smartphone music | ✔️ |
| Plays and controls watch music | ✔️ |
| Find My Phone | ✔️ |
| Find My Watch | ✔️ |
| Find My Phone during GPS activity | ✔️ |
| Compatible with Garmin Messenger app | ✔️ |
| VIRB® Remote | ✔️ |
| Smart trainer control | ✔️ |
| Pairs with Garmin Connect™ Mobile | ✔️ |
| Smartphone compatibility | iPhone®, Android™ |
| Stocks | ✔️ |
| Garmin Share | ✔️ |
| Activity Profiles | |
| Gym | Strength, HIIT, Cardio, Elliptical Training, Stair Stepping, Floor Climbing, Indoor Rowing, Jump Roping |
| Multisport | Swimming/Running, Triathlon |
| Wellness | Walking, Indoor Walking, Pilates, Yoga |
| Indoor running | Treadmill Running, Indoor Track Running, Virtual Running |
| Outdoor running | Running, Outdoor Track Running, Trail Running, Ultra Running, Obstacle Racing |
| Outdoor recreation | Hiking, Indoor Climbing, Bouldering, Climbing, Hunting, Horseback Riding, Golfing, Disc Golf, Archery |
| Cycling | Biking, Road Biking, Mountain Biking, Gravel Biking, Bike Commuting, Bike Touring, eBiking, eMountain Biking, Indoor Biking, Cyclocross, BMX |
| Swim | Pool Swimming, Open Water Swimming |
| On the Water | Stand Up Paddleboarding, Rowing, Kayaking, Surfing, Kiteboarding, Windsurfing, Fishing, Boating, Sailing, Water Skiing, Wakeboarding, Wakesurfing, Tubing, Snorkeling, Whitewater |
| Motor sports | Motorcycling, Overlanding, Motocrossing, ATVing, Snowmobiling |
| Racket sports | Tennis, Pickleball, Badminton, Squash, Table Tennis, Padel, Platform Tennis, Racquetball |
| Snow & winter | Skiing, Snowboarding, Backcountry Snowboarding, XC Classic Skiing, XC Skate Skiing, Backcountry Skiing, Ice Skating, Snowshoeing |
| Team sports | Basketball, Volleyball, Field Hockey, Ice Hockey, Football/Soccer, American Football, Lacrosse, Rugby, Ultimate Disc, Cricket, Softball, Baseball |
| In the ring | Boxing, Mixed Martial Arts |
| Other activity profiles | Inline Skating |
| Safety and Tracking Features | |
| Incident Detection during select activities | ✔️ |
| Incident detection alert on phone for wearables | ✔️ |
| Assistance | ✔️ |
| LiveTrack | ✔️ |
| Group LiveTrack | ✔️ |
| Live Event Sharing | ✔️ |
| Tactical Features | |
| Dual grid coordinates | ✔️ |
| Boating Features | |
| Wearable trolling motor remote | ✔️ |
| Activity Tracking Features | |
| Step counter | ✔️ |
| Move alerts (displays on device after a period of inactivity) | ✔️ |
| Auto goal (learns your activity level and assigns a daily step goal) | ✔️ |
| Calories burned | ✔️ |
| Floors climbed | ✔️ |
| Distance traveled | ✔️ |
| Intensity minutes | ✔️ |
| TrueUp™ | ✔️ |
| Move IQ™ | ✔️ |
| Garmin Connect™ Challenges app | yes (optional Connect IQ app) |
| Gym & Fitness Equipment | |
| Cardio workouts | ✔️ |
| Strength workouts | ✔️ |
| HIIT workouts | ✔️ |
| Yoga workouts | ✔️ |
| Pilates workouts | ✔️ |
| On-screen workout animations | ✔️ |
| On-screen workout muscle maps | ✔️ |
| Automatic rep counting | ✔️ |
| Training, Planning and Analysis Features | |
| Customizable data pages | ✔️ |
| Downloadable training plans | ✔️ |
| Course guidance | ✔️ |
| HR zones | ✔️ |
| HR alerts | ✔️ |
| HR calories | ✔️ |
| % HR max | ✔️ |
| % HRR | ✔️ |
| Recovery time | ✔️ |
| Auto max HR | ✔️ |
| Race glance/widget | ✔️ |
| HRV status | ✔️ |
| HRV stress test (measures your heart rate variability while standing still, for 3 minutes, to provide you with an estimated stress level; the scale of this is 1 to 100; low scores indicate lower stress levels) | yes (with compatible accessory) |
| HR broadcast (broadcasts HR data over ANT+® to paired devices) | ✔️ |
| Respiration rate (during exercise) | yes (with compatible accessory) |
| GPS speed and distance | ✔️ |
| Customizable activity profiles | ✔️ |
| Auto Pause® | ✔️ |
| Interval training | ✔️ |
| Improved interval (includes open repeats, intervals data page, rest screen and auto detection) | ✔️ |
| Advanced workouts | ✔️ |
| Power Modes - customizable in-activity battery settings | ✔️ |
| HRM running pace and distance | ✔️ |
| Auto Lap® | ✔️ |
| Manual lap | ✔️ |
| Rest timer | ✔️ |
| Configurable lap alerts | ✔️ |
| Heat and altitude acclimation | ✔️ |
| VO2 Max (Run) | ✔️ |
| VO2 Max (Trail Run) | ✔️ |
| Realtime stamina | ✔️ |
| Endurance score | ✔️ |
| Load ratio | ✔️ |
| Training load | ✔️ |
| Training load focus | ✔️ |
| Training effect | ✔️ |
| Training effect (anaerobic) | ✔️ |
| Primary benefit (Training Effect labels) | ✔️ |
| Workout benefit | ✔️ |
| Custom alerts | ✔️ |
| Audio prompts | ✔️ |
| Multisport auto transition | ✔️ |
| Finish time | ✔️ |
| Virtual Partner | ✔️ |
| Race an Activity | ✔️ |
| Auto multisport activities | ✔️ |
| Manual multisport activities | ✔️ |
| Garmin Live Segments | ✔️ |
| Strava Live Segments | ✔️ |
| Round-trip course creator (running/cycling) | ✔️ |
| Trendline™ Popularity Routing | ✔️ |
| Touch and/or button lock | ✔️ |
| Hot keys | ✔️ |
| Auto scroll | ✔️ |
| Activity history on watch | ✔️ |
| Physio TrueUp | ✔️ |
| Unified training status | ✔️ |
| Running Features | |
| GPS-based distance, time and pace | ✔️ |
| Running dynamics | ✔️ |
| Vertical oscillation and ratio | ✔️ |
| Ground contact time and balance | yes (GCT balance with accessory) |
| Stride length (real time) | ✔️ |
| Cadence (provides real-time number of steps per minute) | ✔️ |
| Running power | ✔️ |
| Grade-adjusted pace | ✔️ |
| Performance condition | ✔️ |
| Lactate threshold | yes (with compatible accessory) |
| PacePro™ Pacing Strategies | ✔️ |
| Run workouts | ✔️ |
| Hill score | ✔️ |
| Trail run auto climb | ✔️ |
| Race predictor | ✔️ |
| Course- and weather-specific race predictor | ✔️ |
| Foot pod capable | ✔️ |
| Run/Walk/Stand detection | ✔️ |
| Golfing Features | |
| Preloaded with 43,000 courses worldwide | ✔️ |
| Yardage to F/M/B (distance to front, middle and back of green) | ✔️ |
| Yardage to layups/doglegs | ✔️ |
| Measures shot distance (calculates exact yardage for shots from anywhere on course) | automatic |
| Digital scorecard | ✔️ |
| Custom targets | ✔️ |
| Stat tracking (strokes, putts per round, greens and fairways hit) | ✔️ |
| Garmin AutoShot™ | ✔️ |
| Full vector map | ✔️ |
| Auto CourseView updates | ✔️ |
| Green View with manual pin position | ✔️ |
| Hazards and course targets | ✔️ |
| PinPointer | ✔️ |
| PlaysLike distance | ✔️ |
| Touch-targeting (touch target on display to see the distance to any point) | ✔️ |
| Handicap scoring | ✔️ |
| Swing Tempo | ✔️ |
| Tempo Training | ✔️ |
| Round timer/odometer | ✔️ |
| CT10 Automatic club tracking compatible (requires accessory) | ✔️ |
| Wind speed and direction (requires connection to Garmin Golf app) | ✔️ |
| Virtual caddie | ✔️ |
| Pairs with Garmin Golf app | ✔️ |
| Tournament legal | ✔️ |
| Green Contours (with Garmin Golf membership) | ✔️ |
| Outdoor Recreation | |
| Point-to-point navigation | ✔️ |
| Bread crumb trail in real time | ✔️ |
| Back to start | ✔️ |
| TracBack® | ✔️ |
| UltraTrac mode | ✔️ |
| Around Me mode | ✔️ |
| Up Ahead | ✔️ |
| NextFork™ navigation | ✔️ |
| Elevation profile | ✔️ |
| Distance to destination | ✔️ |
| Barometric trend indicator with Storm Alert | ✔️ |
| ClimbPro™ Ascent Planner | ✔️ |
| Vertical speed | ✔️ |
| Total ascent/descent | ✔️ |
| Rest Timer (Ultra Run only) | ✔️ |
| Auto rest | ✔️ |
| Future elevation plot | ✔️ |
| Preloaded road and trail maps | ✔️ |
| Preloaded ski resort maps | ✔️ |
| Downloadable cartography support | ✔️ |
| GPS coordinates | ✔️ |
| Sight 'N Go | ✔️ |
| Area calculation | yes (via Connect IQ™) |
| Fish forecast | ✔️ |
| Projected waypoint | ✔️ |
| Sun and moon information | ✔️ |
| Expedition GPS Activity | ✔️ |
| Tides | ✔️ |
| Tide glance | ✔️ |
| Cycling Features | |
| Courses | ✔️ |
| Bike lap and lap maximum power (with power sensor) | ✔️ |
| Race an activity | ✔️ |
| Alerts (triggers alarm when you reach goals including time, distance, heart rate or calories) | ✔️ |
| FTP (Functional Threshold Power) | yes (with compatible accessory) |
| Power curve and % FTP workouts | ✔️ |
| Cycle Map (routable cycling-specific street map) | ✔️ |
| MTB Grit & Flow | ✔️ |
| Advanced cycling dynamics | ✔️ |
| Compatible with Vector™ and Rally™ (power meters) | ✔️ |
| Compatible with Varia Vision™ (head-mounted display) | ✔️ |
| Compatible with Varia™ radar (rear-facing radar) | ✔️ |
| Compatible with Varia™ lights | ✔️ |
| Speed and cadence sensor support (w/sensor) | ✔️ |
| Power meter compatible | ✔️ |
| Power guide | ✔️ |
| Swimming Features | |
| Open-water swim metrics (distance, pace, stroke count/rate, stroke distance, swim efficiency (SWOLF), calories) | ✔️ |
| Pool swim metrics (lengths, distance, pace, stroke count, swim efficiency (SWOLF), calories) | ✔️ |
| Stroke type detection (freestyle, backstroke, breaststroke, butterfly) (pool swim only) | ✔️ |
| Drill logging (pool swim only) | ✔️ |
| Basic rest timer (up from 0) (pool swim only) | ✔️ |
| "Repeat on" rest timer (pool swim only) | ✔️ |
| Auto rest (pool swim only) | ✔️ |
| Time and distance alerts | ✔️ |
| Pacing alerts (pool swim only) | ✔️ |
| Countdown start (pool swim only) | ✔️ |
| Pool swim workouts | ✔️ |
| Critical swim speed | ✔️ |
| Underwater wrist-based heart rate | ✔️ |
| Heart rate from external HRM (real-time during rests, interval and session stats during rests, and automatic heart rate download post-swim) | yes (with HRM-Tri, HRM-Swim, HRM-Pro or HRM-Pro Plus) |
| Kid Activity Tracking Features | |
| Toe-to-Toe™ Challenges app | yes (optional Connect IQ Toe-to-Toe™ Challenges app) |
IN THE BOX
- Enduro™ 3 with black UltraFit nylon strap
- Charging/data cable
- Documentation
We make every effort to fulfill all the orders placed. However, please note that there may be certain orders that we are unable to process and must cancel. The reasons include limitations on quantities available for purchase, inaccuracies or errors in product, quality issues, pricing and stock information, or problems identified by our credit and fraud avoidance department.
Our Customer Service Team will communicate to you if all or any portion of your order is cancelled. If your order is cancelled after your credit card has been charged, the said amount will be debited to your Card Account.
Please contact our Customer Service in case you wish to cancel the Order. On receipt of the cancellation notice, we shall cancel the order and refund the entire amount (less any transaction charges or banking charges that might have been incurred by us) if the order has not been dispatched by us. We will not be able to cancel orders that have already been processed or shipped out by us. In some cases this can happen in an hour after you place the order.
- Refunds
We will refund the money in the same mode as the payment was made. If the payment was by Credit Card or Net-Banking, we will refund in your Credit Card or Net-Banking account.
Typically refunds take 5-7 Business days to get reflected in Bank Account. In some cases, credit card issuing banks may take longer to reflect the credit posted on the card.
Please feel free to mail us at info@madaboutwheels.com if you have any questions.
- Shipping and Cash on Delivery (COD) Fees
Any shipping or Cash on Delivery (COD) fees charged against the order will not be refunded back.
- Returns Policy
The entire process takes about 5-7 business days. Thank you for co-operation and patience.
We are committed to ensuring your satisfaction with any product you have ordered from us. If you are not satisfied with any product, we will accept returns within 10 days from the date of delivery as follows:
- In the unlikely event that any product you have ordered from us is not received in good condition, is damaged or defective, or if product delivered is different from what you had ordered, you may return the product unused along with its original invoice, and in the same condition as you received it, in its original packaging along with original tags, for a refund or an exchange, within 10 days from the date on which these goods are delivered.
- Please do not accept delivery of any item whose outer packaging is damaged or tampered with in any manner. Please contact customer care if you open the packaging and discover that the item is damaged.
o Products damaged while being used do not qualify for a refund or replacement.
o In case we are unable to replace the damaged / defective product, we will refund the order amount to you.
o In case your location supports reverse pickup, we shall be arranging a reverse pickup of the products from your location free of cost. You just need to pack the products properly and hand over the packet with our address to the courier person who we will arrange to come to your doorsteps. Please retain the receipt/POD given by courier personal.
o Typical time of reverse pickup is 1-5 business days from the date of request, however in certain cases it may be longer. Customer shall get full refund amount entitled as per the policy if the request is raised within stipulated returns allowed time window and need not worry about reverse pickup delays.
o In case reverse pickup is not possible from your location, we will request you to send the products to us via courier on your own and we will refund the courier amount to the maximum of Rs 120 per kg subject to submission of courier receipt via email. Ensuring that the product reaches un-damaged in our warehouse in this case is customer’s responsibility hence we recommend using only reputed courier services and claim refund from them directly in case the package is lost by them.
o Refund shall be initiated once the products reaches back to our warehouse and necessary checks are completed to clear the refund process.
o We strive to have the returns process as quick as possible however customer cannot claim any interest/penalty due to reverse pickup, transit or any other returns processing delays.
o We hold the right to deduct shipping charges of Rs. 120 per kg for every kg of consignment weight in case customer is found to be returning too many orders to earn cash back discounts/credit card points OR found to be involved in any other fraudulent activity.
o We hold the right to cancel the order placed by the customer OR refuse the return request in case the customer has returned too many orders.
o In case of multiple product order returns, the request should be placed together for all the products you want to return.
o We always strive hard to provide the best experience to our customers. However, we have noticed that few accounts abuse our liberal returns policy and these accounts typically return most of the items bought or choose to not accept COD shipments. Hence, our regular customers are deprived of the opportunity to buy these items. To protect the rights of our customers, we reserve the right to collect shipping charge of Rs.99 for all orders and disable cash on delivery option for accounts which have high percentage of returns.
NOTE: Products that have been tampered with, opened and/or used cannot be returned.
Mode of Return
To provide highest standards of customer service and enable a completely hassle-free experience, we pick up the returns through courier collection FREE of cost Or the customers can directly send the product back to us through a premium courier partner post our approval and we shall refund you the courier cost subject to maximum of Rs.120 per kg
You may contact our Customer Care within 10 calendar days of having received the product and request a return/exchange, subject to the above mentioned terms and conditions. We will arrange for the products to be collected from the delivery address through courier FREE of cost and shall process the return/exchange subject to receipt of the products at our location in unused condition and in its original packaging along with the invoice, failing which return/exchange may not be possible.
At the time of collecting the products, you will be given a courier Airway Bill, which we request you to retain for future reference.
Please e-mail us at info@madaboutwheels.com if you have any questions.
